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blaster_85  
Posted : Tuesday, September 4, 2007 3:51:10 AM(UTC)
Joined: 9/4/2007(UTC)
Posts: 1


Hi, I get the "Unable to open file. Please start the Recording again" error message every time that I try to record! Please help meeeee!
DeskShare - Support  
Posted : Tuesday, September 4, 2007 7:27:37 AM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,781

Was thanked: 29 time(s) in 25 post(s)

This is probably because you do not have permission to create files in the selected location.

Click the Tools menu, then Settings. On the first tab of the Settings window, click the Browse button for the Working Folder. Select a folder which you have full access to. For instance, if you are using Windows XP, select a folder in My Documents. If you are using Vista, select one in Documents. This should solve your problem.
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