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jeanpier01  
Posted : Tuesday, September 16, 2008 12:22:17 PM(UTC)
Joined: 9/16/2008(UTC)
Posts: 3


Sorry my english but i'm italian
When I setting E-mail Notification I push on SEND TEST MAIL and appears "504 unsupported AUTH security mechanism"
why?
where is the problem?
DeskShare - Support  
Posted : Tuesday, September 16, 2008 2:41:01 PM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,773

Was thanked: 29 time(s) in 25 post(s)

In order to help us find the cause of the problem, please send test mail from WebCam Monitor again. After you see the message "504 unsupported AUTH security mechanism", please click "View E-Mail Log". Copy the email log, and paste it into a reply to this thread on the forum.

Thank you.
jeanpier01  
Posted : Wednesday, September 17, 2008 1:21:40 AM(UTC)
Joined: 9/16/2008(UTC)
Posts: 3


this is the log

= Connecting to mail server.
Remote host connection complete. [0, OK]
= Connected.
< 220 cp-out7.libero.it ESMTP Service ready
> EHLO nero
< 250-cp-out7.libero.it
< 250-DSN
< 250-8BITMIME
< 250-PIPELINING
< 250-HELP
< 250-AUTH DIGEST-MD5 PLAIN
< 250-DELIVERBY 300
< 250 SIZE 30000000
> AUTH LOGIN
< 504 unsupported AUTH security mechanism

thanks
DeskShare - Support  
Posted : Friday, September 19, 2008 4:12:55 AM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,773

Was thanked: 29 time(s) in 25 post(s)

Thank you for posting the log.

Your mail server does not require you to log in to send messages.
Uncheck the My Outgoing Mail Server requires login checkbox on the Settings tab and you should have no trouble sending mail from WebCam Monitor.
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