Rank: Member
Posts: 1
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Hello.
I'm trying out Digital Media Converter and am encountering a problem with the Aspect Ratio.
If I convert a video file to AVI format, the aspect ratio is retained, which is what I want.
However, if I convert a video clip to one of the custom MPEG formats, the screen is stretched. The aspect ratio is not maintained.
I did read a thread in this forum that discussed screen dimensions, and followed the instructions by changing the Video Dimensions.
I did go into settings, and I did change the Video Dimensions.
The original aspect ratio is 320 x 240, which is what I set the Video Dimensions at.
However, when I converted the video files, again, the result is a stretched screen.
So, the custom Video Dimensions settings apparently aren't taking hold. I simply can't retain the aspect ratio, even after configuring it manually.
Am I doing something wrong? Thank you for your assistance. J. Danniel
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Rank: Administration
Posts: 1,114
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This problems occurs on some PCs. We are not exactly sure why this is happening. You can try these steps to resolve the problem:
1. Install the latest version of DirectX (DirectX 9.0C)
2. Install Windows Media Player 9 or higher
DeskShare - Support
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Rank: Administration
Posts: 1,114
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This problem has been fixed in the latest version of Digital Media Converter. You can now specify the Display Aspect Ratio of MPEG 2 (DVD) videos from Tools ] Settings. The following three options are available: 1. 4:3 - For Normal TV 2. 16:9 - For HDTV 3. 2.21:1 - For Cinemascope Movie To download the latest version, visit: http://www.deskshare.com/download_details.aspx?ID=18
DeskShare - Support
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