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angel  
Posted : Thursday, December 22, 2005 5:33:46 AM(UTC)
Joined: 12/22/2005(UTC)
Posts: 2


Hi,

Let me ask another question. I'm evaluating the software and I'm trying to watch the video and audio signal on a web page. I think I've configurated correctly all the settings, and I've read the manuals, but I can't reach my aim.

While I'm connecting to mms://16.23.41.31:5000/ for instance, media player is executed, and show the next error: Windows Media Player encountered an unknown error. I can't understand what is happening.

Could you help me, please

Thanks a lot.
DeskShare - Support  
Posted : Thursday, December 22, 2005 8:59:48 PM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,773

Was thanked: 29 time(s) in 25 post(s)

Streaming works only off a routable (static) IP address. See if you are able to ping your IP address from the computer you are trying to view the streams. If you are using a non-routable (dynamic) IP address then you will find the following posts useful:

http://www.deskshare.com/Forums/ShowPost.aspx?PostID=710
http://www.deskshare.com/Forums/ShowPost.aspx?PostID=1423

Secondly, make sure that your firewall does not block the specified port. In your case, it is port 5000. To test, you can change the port number to 80 (for http, which usually is not blocked by firewalls) and then try streaming.
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