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MOV files treated as audio only
baileyngizmo
Posted : Friday, September 07, 2007 1:34:03 PM
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I have downloaded the trial version & when I try to bring in any mov files it tells me that its a music file & puts it in the music timeline. The program won't convert it because it says it has music. The exact error says "You can not add audio files to the videos & photos collection. It then puts the video on the music timeline. Then it asks if you want to add it to the music collection.

How do I get my MOV files to be seen as video instead of audio?

Thanks
Debbie
DeskShare - Support
Posted : Thursday, September 13, 2007 11:02:33 AM

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I would suggest upgrading to the very newest version of the free QuickTime Player from Apple. You can download it here:

http://www.apple.com/quicktime/download/win.html.

Click "Free Download Now" to install the newest Player.
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