DeskShare homepage Deutsch   Français    Español   Portuguese   
.
  Support  
Welcome Guest Search | Active Topics | Members | Log In | Register

MOV files treated as audio only Options
baileyngizmo
Posted: Friday, September 07, 2007 6:34:03 PM
Rank: Member

Joined: 9/7/2007
Posts: 1
I have downloaded the trial version & when I try to bring in any mov files it tells me that its a music file & puts it in the music timeline. The program won't convert it because it says it has music. The exact error says "You can not add audio files to the videos & photos collection. It then puts the video on the music timeline. Then it asks if you want to add it to the music collection.

How do I get my MOV files to be seen as video instead of audio?

Thanks
Debbie
DeskShare - Support
Posted: Thursday, September 13, 2007 4:02:33 PM
Rank: Administration

Joined: 2/27/2004
Posts: 751
I would suggest upgrading to the very newest version of the free QuickTime Player from Apple. You can download it here:

http://www.apple.com/quicktime/download/win.html.

Click "Free Download Now" to install the newest Player.

DeskShare - Support
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.

Main Forum RSS : RSS

 
PRODUCTS | PURCHASE | DOWNLOADS | SUPPORT | RESOURCES | PARTNERS | ABOUT DESKSHARE | CONTACT US
deskshare logo  Copyright DeskShare Incorporated. All rights reserved. Privacy Policy