Disabling Hardware Acceleration (Windows 2000/XP)
Disabling hardware acceleration may be required to record videos from a media player such as Windows Media player, RealPlayer or QuickTime. Otherwise, a blank screen will be recorded. However, some applications like games may not work when hardware acceleration is disabled. Disabling hardware acceleration also results in much smoother recordings since fewer system resources are used.
Turn off Hardware Acceleration while Recording
To disable hardware acceleration from My Screen Recorder:
- On the Tools menu, select Settings.
- Select the Display tab.
- Check the option Disable Hardware acceleration during recording.
- Click OK.
Note: Disabling the hardware acceleration using this method causes a black screen to appear for a second when the recording process is started and stopped.
Turn off Hardware Acceleration Systemwise
To turn off hardware acceleration in Windows 2000 / XP:
- Right-click on the Desktop and click Properties
- Select the Settings tab and click Advanced.
- Select the Troubleshooting tab and move the Hardware Acceleration slider to None.
If the necessary options are not present for manual disabling, check with the manufacturer of your PC for a video driver upgrade.
Note: Disabling hardware acceleration system-wise will slow down video performance for all applications, but it eliminates the black screen that appears when starting and stopping the recording with "Turn off Hardware Acceleration While Recording" turned on.
Turn off Video Acceleration in Windows Media Player
Apart from the previously mentioned solutions, you may also need to turn off the video acceleration in Windows Media Player to avoid recording a blank screen. To do so in Windows Media Player:
- In Windows Media Player, on the Tools menu, click on Options.
- Select the Performance tab.
- Move the Video Acceleration Slider to None.
Download the Latest Windows Media Player
If none of the above solutions work, check the Windows Media Player version you have. You may need to download the latest Windows Media Player and that should solve the problem.