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| Text Speaker: Troubleshooting Speaking or Converting Documents |
Troubleshooting Speaking or Converting Documents
If Text Speaker cannot convert or speak a document, it will display a message designed to help you solve the problem. This section explains the meanings of the messages, and gives some hints on how to proceed.
Unable to find Audio Device
Audio Hardware Problems
Audio drivers not present
One of these errors will appear if the Windows Audio Service is not started. By default, this service is turned off in Windows Server 2008, and it can be stopped in other versions of Windows.
To fix this problem, start the Windows Audio service. You can do this by clicking Start >> Control Panel >> Administrative Tools >> Services. (You may have to switch the Control Panel to Classic View to find the Administrative Tools.) If you have set your Start menu to "Classic Start Menu" the sequence is Start >> Settings >> Control Panel >> Administrative Tools >> Services. In the list of services, find the Windows Audio service, and double-click on it.
In the Settings window that appears, set the Startup Type to Automatic.
The voice [name] is not working. Please reinstall the voice.
The voice you selected is installed on your computer, but is not working correctly. If you see this error message, follow this procedure to solve the problem:
Test the voice: Click Tools >> Voice, select the voice you are investigating, and click Test Settings.
If the voice plays normally in the Voice Options window
There is some text or phoneme present in the document which this voice cannot speak. Please try using a different voice to read this document.
Some SAPI 4 voices can read text aloud correctly, but cannot convert the same text into an audio file. If possible, always use the SAPI 5 version of a voice.
If the voice does not play correctly when you click Test Settings
The voice itself is not working correctly. First, restart the computer and try again. If this does not work, you should reinstall the voice. You can download voices from our web site. Free voices are here. To download AT&T Natural Voices, please click here and log into your account. You can purchase AT&T voices here.
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