Frequently Asked Questions
What does Smart Email Verifier do and how can it help
me?
What level of Email verification does Smart Email
Verifier perform?
When I try to validate my email list, Smart Email
Verifier says that it cannot connect to the Internet. I am connected.
What should I do?
What are the features of the Smart Email Verifier?
Will Smart Email Verifier run on my PC?
How do I remove certain e-mail addresses from the list?
What are Sessions?
Can I search my e-mail list?
Are network proxies supported by Smart Email Verifier?
Q. What does Smart Email Verifier do and how can
it help me?
Smart Email Verifier is a fast and reliable solution for checking the
validity of email addresses. In addition to validating your email
address list, it removes duplicates.
Invalid email addresses waste time on your computer and mail server,
and use up Internet bandwidth. Problems caused by invalid email
addresses become very acute when there are a large number of them. When
you send email to thousands of invalid addresses, you will waste a lot
of time and effort managing bounced messages. Email validation is
necessary for anyone managing an email newsletter or large email list.

Q. What level of E-mail verification does
Smart Email Verifier perform?
Smart Email Verifier performs three levels of verification:
Syntax
Domain
SMTP Server

Q. When I try to validate my email list,
Smart Email Verifier says that it cannot connect to the Internet.
I am connected. What should I do?
Sometimes your computer's default DNS provider is not compatible
with Smart Email Verifier. To solve this problem:
1. Click Tools >> Options and switch to the DNS tab of the
Options window.
2. Click Let me specify one or more DNS servers. Specify 4.2.2.3
and 4.2.2.4.
These public DNS servers have been tested and work correctly with
Smart Email Verifier.

Q. What are the features of the Smart
Email Verifier?
You can use Smart Email Verifier to:
Verify large amounts of e-mail addresses fast.
Smartly verify e-mail addresses at three levels – Syntax,
DNS and SMTP (Email Server).
Save e-mail verification sessions.
Import e-mail addresses from Text Files, Microsoft Word
Files and ANY database system.
Export e-mail addresses to Microsoft Access, Microsoft
Excel, Microsoft SQL Server, Text Files and Word Files.
Set Rules for e-mail addresses.
Use powerful search functionality to easily locate e-mail
addresses.
Use numerous tools that help verification.

Q. Will Smart Email Verifier run on my PC?
Smart Email Verifier implements SMTP protocol for email address
verification. To use SMTP level verification, the application requires
access to the port 25. Many Internet Service Providers (ISPs) block
access to port 25. If you don't have this access, SMTP verification will
not work. Smart Email Verifier may not work properly if you are
operating within a restrictive firewall.

Q. How do I remove certain e-mail addresses
from the list?
Smart Email Verifier can remove emails which fall into three
categories:
Invalid E-mails
Connection Timed-out E-mails
Unchecked E-mails
You can choose the emails from these categories and remove them from
your email listings by selecting Remove from the Tools menu.

Q. What are Sessions?
While working with Smart Email Verifier, you may normally carry out
one or more of the following tasks:
Add e-mail addresses.
Import e-mail addresses from an external database.
Export e-mail addresses to an external database.
Modify Session Settings.
Verify one or more e-mail addresses.
All these operations, collectively, are referred to as an email
Verification Session or just Session. A Session can be saved for later
use. The entire email List (all columns), Verification Log and Session
Settings are saved to a file with SEV extension.

Q. Can I search my e-mail list?
Smart Email Verifier provides powerful find/search functionality
that can be used to locate email addresses easily. In particular, the
Find Special tool can be used to find an address by Name, Location,
SMTP, Result and Last Checked date.

Q. Are network proxies supported by Smart
Email Verifier?
Yes, proxies are supported by Smart Email Verifier. To configure the
proxy server settings, select Options from the Tools menu
and then select the Proxy Settings tab. If you do not know your
proxy server settings, contact your system administrator.
To configure the proxy, you must first check this option.
Specify the proxy server's IP Address and its Port Number.
Proxy Version
Smart Email Verifier supports Socks version 4, 4A and 5. Most proxy
servers support all the three Socks versions. It is recommended that you
use the highest socks version unless you are sure that the selected
Socks version is not supported by the proxy server. You may refer to
your proxy server's help file for details on the Socks version it
supports.
Socks version 5 also provides authentication. If your proxy server
uses Socks version 5 and requires a connection to be authenticated then
check Proxy Server Requires Authentication and specify a valid user name
and password.
