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Problem opening file - help please! Options
rico000
Posted: Friday, August 31, 2007 7:34:33 AM
Rank: Member

Joined: 8/31/2007
Posts: 1
Hi

I am unable to open a certain WMV file with Video Edit Magic.

Reason: Unable to open file.
Video Edit Magic has encountered a serious problem when trying to open this file, hence this file will be skipped. A log has been created to explain this problem. Click 'View Log' to display the log.
You can send the log to DeskShare Support mail.

The log says:
Checking for valid Path.
Checking filename length.
Checking file size.
Cheking if file is copy protected.
Determining file type.
Check for WMV render.
Check if WMV is protected.
Exception occured on last command.

Please I hope you can help me to solve the problem as soon as possible. Thank you.
DeskShare - Support
Posted: Tuesday, September 04, 2007 12:33:36 PM
Rank: Administration

Joined: 2/27/2004
Posts: 764
Video Edit Magic cannot edit files that are protected by Digital Rights Management (DRM). The WMV file you are trying to add is copy-protected, and cannot be edited.

DeskShare - Support
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