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Recording video in trial version

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aletheab

Posted: Saturday, December 29, 2007 4:11:07 PM

Rank: Member

Joined: 12/29/2007
Posts: 2
Location: USA

I cannot seem to make a recording that works. Is this something that is disabled by design? Every time I try I get a 4 KB *.wmv file that won't play in Windows Media Player 11. Other than this problem, I like the software so far.

DeskShare - Support

Posted: Wednesday, January 02, 2008 12:16:50 PM

Rank: Administration

Joined: 2/27/2004
Posts: 764

Recording works normally in the trial version, except that recorded video is watermarked with the words "Trial Version" and "WebCam Monitor".

It's likely that reinstalling the Windows Media Player will correct this problem. Please download WMP 11 here, then reinstall it. Recording should then work normally.

DeskShare - Support

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