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Reducing audio alarm trigger events during night hours
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obrienpp  
Posted : Monday, May 9, 2016 8:10:15 PM(UTC)
Joined: 4/24/2016(UTC)
Posts: 1
Location: United States


I have set up Security Monitor Pro with 4 IP cameras and configured it to play an alarm on motion detection. I found that some of the time at night, the alarm gets turned on from my garden camera. What could be the reason? How can I reduce these alarm events?
DeskShare - Support  
Posted : Tuesday, May 10, 2016 12:16:46 AM(UTC)
DeskShare - Support

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Joined: 2/27/2004(UTC)
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Since you mentioned the camera was installed in a garden area, the false alarms may be getting triggered because of tree branches that are moving when the wind blows.

I recommend masking the area on the camera preview which shows the trees or branches. Motion will not be detected under a masked area, and the false alarm events should be reduced.

For more details on avoiding false alarms please refer this article:
http://www.deskshare.com/resources/articles/smp_Masking.aspx

Another option is to adjust the motion trigger level from the Motion Settings during the night hours.
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