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Problem with a spiders web in front my camera triggering an alert
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Grace Krokidas
Posted : Friday, December 23, 2011 2:47:11 AM
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I am encountering a problem with spiders and their web.

During the day the spider's web is not visible, but when dark comes the IR
lamps will light up the web because it reflects light. Even though there
is no wind the spider's web will continue to move in front of the cam causing false
alerts and triggering recording.

Practically the program will record all night.

Thank you and look forward for your help.
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DeskShare - Support
Posted : Wednesday, January 25, 2012 1:14:26 PM

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You can use the masking features in Security Monitor Pro to block out the area the web covers.

If the spiders web is created directly in front of the camera, the easiest way to take care of this problem is to remove the spiders web. After removal, use the spray product called 'cobweb eliminator' to prevent the spiders from putting up a new web in that area.
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