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How to solve black screen problem when recording a video?
Posted : Sunday, October 29, 2006 6:45:14 PM(UTC)
Joined: 10/29/2006(UTC)
Posts: 1

I am attempting to record a video and all I get is a black screen. I tried this using the trial version on another computer and it worked fine. What am I doing wrong on this computer?
DeskShare - Support  
Posted : Thursday, November 2, 2006 12:51:06 PM(UTC)
DeskShare - Support

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Joined: 2/27/2004(UTC)
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In order to record from media players, you should turn off hardware acceleration. The User Guide for My Screen Recorder has a section on this subject:

Disabling Hardware Acceleration
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