Please upgrade to the latest versions of the following components:
1. DirectX
2. Windows Media Player
You can download the latest version of DirectX from:
http://www.microsoft.com/windows/directx/default.aspxTo download the latest version of Windows Media Player, click:
http://www.microsoft.com/windows/windowsmedia/mp10/default.aspxTo check your current version of DirectX:
1. Click Start and then click Run
2. Enter "dxdiag" (without quotes)
3. Click OK.
You will find the DirectX version listed under the System tab of the DirectX Diagnostic Tool
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