Tips For Troubleshooting
How to speed up the translation process?
There are two possible reasons for a slow
- A slow or disrupted Internet connection.
- Too many users accessing the Translation server at the same time.
Site Translator connects to a server maintained by
DeskShare to perform the machine translations. Make sure the Internet
connection is working. If your PC cannot connect to this server or the server is
overloaded with other requests, translation will be slow. If so, wait for a few
minutes and then try translating the files.
How to improve the quality of the Translation?
A native language speaker will translate
text better than machine translation. Therefore, we offer a
feature. This allows native language speakers to view the translated
content and modify the phrases. Hence, the next time the same word or
phrase is translated, the modified content will be used improving the quality of
If you have any comments, suggestions or queries
regarding Site Translator, feel free to contact us at
Troubleshoot Character Encoding Problems
The status is displayed as Failed: Code tags or
user defined encoding is not supported in charset attribute
The charset attribute specifies the character-set
of the document getting translated. The translation of the file fails when it uses
user-defined character encoding value or any code tags for charset
For example, <meta http-equiv=Content-Type
content="text/html; charset=<?php echo DEFAULT_CHARSET;?>">
To overcome this problem, try changing the value of the charset attribute to UTF-8 or Windows-1252. Any other character encoding
value can be replaced depending on the content of your file.