Trouble Adding Files To Storyboard
Having Trouble Adding Files to storyboard?
You may receive some messages when trying to add video files to
the storyboard. DVD Author Plus has been enhanced to not only give you
information on why the file was not added but also to suggest ways to help you
add them. The following are the messages and scenarios discussed:
Unable to read, Access Denied: Check that the file is not owned by a
different user and Windows security settings do not forbid you to read the
Unable to load the file: The file
could be corrupted, or may contain audio and/or video streams not supported by
DVD Author Plus.
This file is not a valid media format. It
does not contain audio/video streams: This message appears when the
selected file is not a video or an audio file. One common reason is trying
to import a Flash movie (SWF) which is interactive.
Unable to find Audio Device,
Audio Hardware Problems or Audio
Drivers are not present: These errors appear if the Windows Audio
service is not started. By default, this service is turned off in Windows
Server 2008, and it can be stopped in other versions of Windows. To fix this
problem, start the Windows Audio service.
>> Control Panel >> Administrative Tools >> Services. (You may have to switch the Control Panel to Classic View to find the
Administrative Tools). In the
list of services, double click Windows Audio
service. In the Settings window that appears, set the
Startup Type to
If none of the above solutions work, you can visit
DVD Author Plus Support Forum at